Thanks for purchasing our products at https://customsafetykits.com operated by FT MAC Safety Preparedness.
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
If your product was damaged when you received it a replacement or repair will be provided. We may require that the original product be returned to us first at our expense.
We reserve the right to refuse any refund or replacement for any reason, with or without notice. This is to prevent abuse of the policy, not to restrict your ability to obtain a refund.